Robert E. Wolff is President and a shareholder of 20/20 Communications.  Wolff has been instrumental in charting directions for Ann Arbor Wireless and now 20/20.  When CEO Mark McCleary began envisioning the future of cellular communications, it was Wolff who saw the symmetry between cellular wireless and broadband Internet services.  He devised a plan to reshape the company into a W/ISP by championing a merger with IC.Net and purchasing Wireless assets from PCS Broadband forming 20/20 Communications.

Wolff teamed up with CEO Mark McCleary and VP Debbie Peterson in 1988 during Ann Arbor Wireless’ first year in business.  While McCleary and Peterson concentrated on building the business and sales, Wolff attention was directed more to the technical side as well as customer satisfaction after the sale.   Under Wolff’s direction and direct participation, Ann Arbor Wireless began offering cell phone repair: often within the same day.  Ann Arbor Wireless was first in the area to do so and the only local company continuing with the service.  That same detail to customer satisfaction has carried on to the Broadband side of the business ensuring dependable fast connections for all of 20/20 Internet customers.

Wolff was raised in Colchester, Connecticut and graduated from Bacon Academy in 1976.  He moved to Ann Arbor in 1979 and worked as the MIS manager for Molly Maid until joining Ann Arbor Wireless in 1988.  Wolff is the technical advisory member of the charter school company Global Education Excellence.  He is the son of Robert Wolff Sr, an accomplish straight line light (laser) engineer  who holds several patents in laser holography and “heads up” displays currently used in today’s air-force fighters.